Our first 訂房網站 to Europe, so there were things that I imagine are very European. Tiny elevators and key card access to power your room were a first for us. We were only there for one night before leaving on a cruise, but overall I was very happy with our stay. The front desk check in was excellent and the breakfast spread was outstanding. The loud returning guest at 1:30 in the morning were the only irritant, and that was bad guests and not the hotels fault.
ONEIS HUSSEIN
商務出差
高級雙人或雙床房
入住於2025年01月
5.0
超讚
評價於:2025年01月28日
Nice hotel good service. Nice breakfast
訪客用戶
夫妻/情侶出遊
高級雙人或雙床房
入住於2024年10月
2.7
評價於:2024年11月04日
I arrived at the hotel around 9 am and room was not ready. We kept our luggage at the hotel and were back around 5pm. After getting back the luggage, we proactively approached the receptionist for check-in. He checked my passport and asked me to show the hotel voucher. I was wondering the computer system should have our record after checking the passport. I haven’t been asked to show voucher with booking through 訂房網站. I showed an electronic version in the phone but he gave me a card and asked sending it by email. I was tired after a day out and the receptionist set huddle to me. I was surprised but did it accordingly. His attitude was unacceptable. After receiving the room cards, I requested his name because no name tag was on his uniform.
The next evening, I called from room requesting a bowl and plate. The same receptionist sent them in person and asked me why I needed his name. He said that he didn’t do anything wrong and why I recorded his name. I replied”if you didn’t do anything wrong, you don’t need to worry. You do not wear your name tag but others do and so I want to know who you are.”
It is my first time to encounter such experience in the hotel.This staff is not professional and childish. This is an individual case and staff in the hotel as other staff are helpful and polite.
I wish the hotel would give extra training and education to that young man. Thanks.
Our first 訂房網站 to Europe, so there were things that I imagine are very European. Tiny elevators and key card access to power your room were a first for us. We were only there for one night before leaving on a cruise, but overall I was very happy with our stay. The front desk check in was excellent and the breakfast spread was outstanding. The loud returning guest at 1:30 in the morning were the only irritant, and that was bad guests and not the hotels fault.
ONEIS HUSSEIN
商務出差 高級雙人或雙床房
入住於2025年01月
5.0
超讚
評價於:2025年01月28日
Nice hotel good service. Nice breakfast
訪客用戶
夫妻/情侶出遊 高級雙人或雙床房
入住於2024年10月
2.7
評價於:2024年11月04日
I arrived at the hotel around 9 am and room was not ready. We kept our luggage at the hotel and were back around 5pm. After getting back the luggage, we proactively approached the receptionist for check-in. He checked my passport and asked me to show the hotel voucher. I was wondering the computer system should have our record after checking the passport. I haven’t been asked to show voucher with booking through 訂房網站. I showed an electronic version in the phone but he gave me a card and asked sending it by email. I was tired after a day out and the receptionist set huddle to me. I was surprised but did it accordingly. His attitude was unacceptable. After receiving the room cards, I requested his name because no name tag was on his uniform.
The next evening, I called from room requesting a bowl and plate. The same receptionist sent them in person and asked me why I needed his name. He said that he didn’t do anything wrong and why I recorded his name. I replied”if you didn’t do anything wrong, you don’t need to worry. You do not wear your name tag but others do and so I want to know who you are.”
It is my first time to encounter such experience in the hotel.This staff is not professional and childish. This is an individual case and staff in the hotel as other staff are helpful and polite.
I wish the hotel would give extra training and education to that young man. Thanks.
訪客用戶
家庭出遊
城市探險者
入住於2025年08月
匿名用戶
商務出差
家庭房
入住於2025年04月
匿名用戶
其他
城市探險者
入住於2024年07月
1379857****
商務出差
高級雙人或雙床房
入住於2025年06月
wangsai
家庭出遊
家庭房
入住於2025年08月
1391000****
家庭出遊
舒適雙人房
入住於2025年08月
Jimmyxiaoqiang
家庭出遊
行政客房,設有露台
入住於2022年10月
訪客用戶
夫妻/情侶出遊
城市探險者
入住於2025年10月
ONEIS HUSSEIN
商務出差
高級雙人或雙床房
入住於2025年01月
訪客用戶
夫妻/情侶出遊
高級雙人或雙床房
入住於2024年10月
訪客用戶
家庭出遊 城市探險者
入住於2025年08月
匿名用戶
商務出差 家庭房
入住於2025年04月
匿名用戶
其他 城市探險者
入住於2024年07月
1379857****
商務出差 高級雙人或雙床房
入住於2025年06月
wangsai
家庭出遊 家庭房
入住於2025年08月
1391000****
家庭出遊 舒適雙人房
入住於2025年08月
Jimmyxiaoqiang
家庭出遊 行政客房,設有露台
入住於2022年10月
訪客用戶
夫妻/情侶出遊 城市探險者
入住於2025年10月
ONEIS HUSSEIN
商務出差 高級雙人或雙床房
入住於2025年01月
訪客用戶
夫妻/情侶出遊 高級雙人或雙床房
入住於2024年10月